Or is poor quality service your brand now? @lara27944545 @AdamDickinson01 You’re too kind but it’s all down to Plusnet! If your Plusnet broadband connection isn't working you don't necessarily need to contact . Still no idea when service will be restored. We publish this landmark edition with its original British cover and six of Burgess’s own illustrations. @Plusnet is your network down? @Plusnet Shocking customer experience. Plusnet offers broadband internet and phone service using DSL and fibre technology. I got a refund for the first bill, but still got charged incorrectly on the following bill. Please could you direct message us your username and we will investigate this for you. Thanks #plusnet. @victoriaJack199 Replaced our incoming line which he reckons over 40 years old. At around 9.15am they started replying to users saying the problem has been fixed. Thanks. Cancelled after 3 days,moved to Sky (able to provide much better speed). It simply doesn't work. @Plusnet despite the led on my router being blue I still have no access to the internet, I've tried restarting the router, turning off all connected devices but nothing works, any suggestions? @Plusnet Hi. Message 3 of 5. Dan Plusnet Sheffield, @easyqueenie Hi Sophie, sorry to hear you're having issues with your connection. Please advise or can I cancel? 162 reviews from Plusnet employees about Plusnet culture, salaries, benefits, work-life balance, management, job security, and more. Report to Moderator. @RBRbBartley Hi Richard, @thereadersroost I'm sorry to hear about the issues you are experiencing. I tried to pay my outstanding bill of £26.14 at around 11pm last night but your site was down for maintenance. Yesterday I had no internet between 1130 and 2000hrs, had to work missed hours to cover the downtime… please advise as to compensation as your website does not provide me with an obvious method to claim. Visit our Cookie Consent tool if you wish to opt back in. Users are reporting problems related to: e-mail, internet and wi-fi. This will be the username you created when first signing up. My broadband keeps cutting out, is low strength when it comes back, and the phone line is crackly. @Plusnet Hi there. Please could you direct message us your username and we will investigate this for you. I have reset my router 3 times and still no service get this sorted please ASAP! @Plusnet Morning. We worked quickly to resolve the issue and we are very sorry for the inconvenience this has caused.– Curtis, Plusnet Sheffield. @CarolTh32793663 Help needed please @Plusnet - our service keeps intermittently dropping even after a factor restart. no mobile signal all day, customer service says call only can't as no mobile signal, all rather predictably circular and illogical! I lose connection every 30 mins or so and have to reconnect, an ongoing issue. Please could you direct message us your username and we will investigate this for you. @Nichlosallsorts Hey there Nicholie, I'm sorry to hear regarding issues with your router, please can you send us a private message with your username, so we can investigate this further for you. There seems to be no just reason. @MikeAmesburyMP @RoyalMailHelp what is happening at northwich sorting office? - Curtis, Plusnet Sheffield, @EE @Plusnet The Internet is down today in Sheffield! @Plusnet Hi there. From looking at the line, I can see that the router was connecting with factory settings, though it is now connecting correctly; are you now able to get online? Any help appreciated. no mobile signal all day, customer service says call only can't as no mobile signal, all rather predictably circular and illogical! Hey I'm Molly, a student from Sheffield Hallam University. @plusnet inform me you are aware of the issue. Hi guys got some Internet issues thanks plusnet, so going to be dark for a few days hopefully it's fixed in 3 days as they promised but who knows. With stunning visual inspiration and refreshingly honest advice, this book from the bridal magazine and blog with the cult following, is here to help alternative brides pull off the wildest wedding of their dreams. Send your complaints or troubleshoot here: Hi Vicky. @Plusnet Is your server down because today our internet is constantly dropping out! No connection have done all checks as per online guidance, no cs after 8pm, help! If problems persist, the company has advised people reset their routers. @Danielwarren23 Could someone please do a check to try and understand the problem? Info. @Plusnet @plusnethelp struggling to get any mobile phone signal in NE Scotland - are there network problems? @Plusnet anyone else's down? @Plusnet My sim card decided to stop working yesterday and so I am unable to contact you to resolve the issue. The company was founded in Sheffield in 2007, and often markets itself around its Yorkshire heritage. Registered in England no: 3279013 Plusnet. @scram677 @Plusnet @YorkshireTea Do you have award winning customer service because there’s no way to complain? Please could you direct message us your username and we will investigate this for you. Today, my account has been restricted and it’s saying my outstanding bill amount is £45.16. Could you please send us a direct message with your account username, so we can look into this for you and do everything we can to help? This way for Plusnet Mobile. Have been told I’ll get compensation but how and when will this be organised? @Plusnet seems to be a big issue with the broadband this morning in Spondon Derby Dylan Plusnet Sheffield. “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch! This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Responsible resolving any technical . Any idea what's going on or is it time to move providers. I am getting frustrated! Many thanks, @Plusnet Hi my internet has been down for over an hour on the down detector it shows no issues in my area. I tried calling - the phone system is still busy. @bt_uk This is some of the best customer service I have seen! Please could you direct message us your username and we will investigate this for you. Once the trail ends all the 'Big Bears', including our Plusnet bear will be auctioned off to generate those much-needed funds, with the 'Little Bears' staying . Billing . @CharlotteA_PR Hi Charlotte, sorry to hear you're having broadband issues. Not a lot you can do I think unless you'd start doing femtocells. No dial tone on land-line phone. In this role at Plusnet I had 2 main workflows. @Plusnet Hi, in view of the fact that I am still experiencing the notorious 5GHz WiFi 'dropout' issues, and that's after having upgraded to the latest firmware, would you please consider upgrading my router to the latest Hub Two to see if that fixes the problem? Can you fix the issue now. The broadband network Plusnet, based in Sheffield has crashed, with multiple reports of outages since early morning. @Frances89438855 Pros. @Xallkz I'm sorry to hear about the issues you are experiencing. Is it because I've left that I can't log in? Phone line is working however. Thanks, @Kingston3468 I had some problems paying the bill before and haven't been able to contact anyone. It simply doesn't work. @plusnet I bought a line rental saver package upfront for 12 month to Jan 22, so why do my monthly fibre and calls bills include charges for line rental? Download the Plusnet Mobile App. This was meant to be a 3 day outage but no help has been provided. The company was founded in 1997 in Sheffield, England, and became a public limited company (plc) in July 2004 when it was floated on the Alternative Investment Market. Enabling power: Fireworks Act 2003, ss. 2, 4, 12 (1) & Consumer Protection Act 1987, s. 27 (2). No signal except in town. Not allowing any new incomming connections hence not vpn or games. Can you help? The most recent outage reports and issues originated from You're owned by the same company! Page last updated by Thanks, @Plusnet And still it goes on No internet . . . But Mum has just remembered who she loves best of all . . . Lovingly illustrated by the award-winning Sholto Walker, this little book is the perfect gift for baby showers, new mums - or any mum who's ever wanted to go on strike. Traffic is coping well. I checked in another phone and it worked okay - would like to know what could be wrong asap please? Having issues? I am a plusnet customer with current contract 18-month coming to and end. . I tried calling - the phone system is still busy. CityFibre to Harness Shared Digital Infrastructure for FTTP in Blackpool. This means that people abusing and cheating the system are rewarded, while those picking up the slack BECAUSE of the cheaters are left . Not like me or my wife need the internet to work or anything. Or another issue? This empowering volume examines several key points, including: Whether marijuana can relieve a variety of symptoms, including pain, muscle spasticity, nausea, and appetite loss. @Plusnet Thank you. Can you please address the issue ASAP? I cannot understand why you can connect via FTTC but not FTTP. Plusnet. @plusnethelp . Can you DM us any errors you are getting when you are trying to use your broadband service? @Plusnet our wifi has been horrific tonight despite BT engineer telling us that if we keep hub on all the time we will have no more problems! How do you rate Plusnet over the past 3 months? Local paper says staffing issues, will we get our postage refunded. I think so… https://t.co/2bIMR4iAun. Latest outage, problems and issue reports in Sheffield and nearby locations: Latest outage, problems and issue reports in social media. Published on. @Baino_63 I'm really pleased that you rate our Mobile service :) If you ever need any help or support please don't hesitate to get in touch. I got a refund for the first bill, but still got charged incorrectly on the following bill. Internet speed useless. Strafford became chairman of Sheffield Wednesday on 7 January 2009 and quickly made significant changes . About the Book Getting MEAN, Second Edition teaches you how to develop full-stack web applications using the MEAN stack. Practical from the very beginning, the book helps you create a static site in Express and Node. Share them here. @Plusnet you have been brilliant and hope one day I'll be back with you. @ZuluFoxtrot7 Hi there, thank you for getting in touch. Read this book and we guarantee that you’ll run away with a healthier mind and body, feeling empowered to succeed at whatever challenge you set yourself – whether that’s running a lap of your local park, tackling your first race or ... Wifi calling not supported by you. @Plusnet what is happening?? Brsk Adds Accrington to FTTP Broadband Rollout in Lancashire. Dylan Plusnet Sheffield. My router has randomly dropped multiple times this morning and is taking a while to come back up. It’s terrible customer service. steven teague (@steventeague16) reported 14 hours ago @Plusnet Both the Mesh is over the wire and all those access points are slow Currently getting slow speeds again (half of .